Frequently Asked Questions

Platform Transition

Platform Transition

  • No, you can wait until you’ve used all your remaining tickets before switching.

  • Yes, you can take both, but platform lessons will be prioritized until the tickets are used.

    • No platform fees → better pricing

    • More flexible scheduling

    • Lesson consistency and no more random platform system changes

    • Referral program

    • Upgraded teaching materials and these can be soon purchased directly!

  • No, switching is optional. You can continue using the platform if you prefer.

Pricing & Payment

Payment

  • You can pay by:

    • Credit Card

    • Wise

    • PayPal

    • e-Transfer (for students in Canada)

  • I will inform you in advance. Current students can continue at the original price until the next package purchase. After that, the new rate will apply.

  • Yes, tipping is optional and can be added during checkout. I appreciate your support! ( ദ്ദി ˙ᗜ˙ )

  • You will receive a confirmation email after each purchase.

  • Yes!

    • If you paid by credit card, you will get an automatic invoice via email.

    • If you paid by e-Transfer, Wise, or PayPal, I’ll send a PDF invoice upon request.

Booking & Scheduling

Booking & Scheduling

  • You can purchase directly through my website. If you would like to pay with e-Transfer, Wise, or PayPal, please contact me and I can arrange payment separately!

    Please watch this video tutorial to see how you can purchase a lesson package:

    https://www.loom.com/share/fd540fe8070a4fd5903912459cf9645a?sid=fb9caa56-e1de-4094-9558-d143f09bd90d

  • Please watch this video tutorial:

    https://www.loom.com/share/6e8289d4f7da42a3bcb8bee9c969ee75?sid=28dea9d5-4ef2-4fc6-8a96-3c216970ee37

    Steps:

    1. In your Purchase Package Confirmation email, click “Schedule Lessons Nows” to head to Shota’s page

    2. Log into your account by clicking "LOGIN" on the top right corner before choosing your time. Remember to login first!!!

    3. Choose the desired lesson time and continue

    4. Click "Continue to payment," you won't be charged so don't worry!

    5. Your lesson should be $0 with the code applied. If it hasn't been applied yet, you can copy the Certificate Code from above.

    6. You don't have to enter any payment details, just click "Pay & Confirm"

    7. Your lesson is booked!

  • You can change or cancel a lesson up to 12 hours in advance via the link in your confirmation email.

    If you would like to reschedule multiple lessons at once:

    1. Log into your account on the website by clicking “Log In” at the top right corner

    2. Click onto your e-mail, and click “Appointments” from the drop-down menu

    3. Reschedule your desired lesson!

  • Yes, weekly lessons at fixed times (e.g., every Monday at 6 PM) are available and preferred! Please let me know 😊

  • Yes, all lessons are displayed in your local time. You can also toggle the timezone button at the top of the scheduling calendar if the website cannot detect your correct IP address.

  • Please watch this video tutorial:

    https://www.loom.com/share/ab67b4a905c34310a5b6b77dfe70e55d?sid=d9dc618b-972a-47ea-84a8-ee1b2df60742

    1. Click “Check remaining credits” at the bottom of my website.

    2. Enter your package code or registered email address.

  • Please try to use your package before the expiry date. If it expires, contact me for support.

Lesson Content

Lesson Content

  • Yes! First-time students can book a free 25-minute trial lesson.

  • No, lessons will now be held on Google Meet. You will receive an automatic calendar invitation with the online meeting link attached once you have scheduled your lesson. If you don’t, please let me know!

  • Group lessons are currently under consideration. Please contact me if you’re interested.

  • Yes, recordings are available upon request for personal use only.

  • Please make sure you're in a quiet space with good internet. Open the Google Meet link a few minutes before the lesson starts.

Support & Community

Support & Community

  • You can contact me via LINE, WhatsApp, or Discord. Details will be shared after your first lesson.

  • That’s okay! You can continue using the AT platform if that works better for you.

  • Yes! Join the Japanese with Shota Discord to chat with other learners, ask questions, and join events.

    1. Click this invite link: 🔗 https://discord.gg/PPMMzG7u

    2. Log-in to Discord

    3. Read the rules of our Discord group

    4. Introduce yourself in the Introduction thread!

    Contact me if you’re having trouble 😊

  • I sincerely apologize! In that case, I will reschedule your lesson as soon as possible.